|
|
INSIDE
TRACK BUSINESS EDUCATION: Learning the hard way
|
|
By
Paul Sheppard
July 1, 2002
|
June 5, 2001
Business schools place an increasing emphasis on developing
students' leadership skills. Leadership, however, is a
difficult subject to teach and innovative schools are adopting
more hands-on teaching methods.
At Wharton Business School at the University of
Pennsylvania, students learn leadership the hard way: at a
military boot camp.
In early April, 80 MBA students travelled to the US Marine
Officer Corps Candidate School in Quantico, Virginia, to
participate in a two-day event entitled "Learning
leadership and decision-making under uncertainty and
complexity".
It is at Quantico that newly enlisted Marine officers
receive their initial 10-week training, a programme designed
to evaluate and enhance their potential for leadership in
combat situations. The FBI also conducts its training there.
Vincent Martino, an MBA student who was a captain in the
Marines before attending Wharton, helped initiate the event.
As a Wharton MBA, I was invited to attend the event, which
started inauspiciously. On our arrival at the military base,
two drill sergeants stormed our coach and started barking
orders. In a state of shock, we quickly formed orderly lines
on the parade ground and obeyed them as best we could.
We were then marched into the barracks where the MBAs stood
to attention in front of their bunk beds. Any student foolish
enough to make eye contact with a drill instructor soon had
two or three of them screaming in his face.
Adopting a British interpretation of the business casual
dress code, I was the only student dressed in a blazer, which
gave the drill instructors plenty to shout at me about.
Another student wore his uncle's belt from the Russian navy.
He soon regretted this as the drill sergeants set upon him. It
became apparent that the international cultural differences
that are celebrated on the Wharton campus became a liability
in the barracks, as everyone sought to relinquish their
individuality and conform to the group norm.
My usually assured classmates did not know what had hit
them and were soon shouting "Sir, yes, sir" at any
given order. Our first task was to make our beds with
razor-sharp, 45ı folds and no creases. Those who finished
early were ordered to help others. One such classmate came to
my rescue. Unfortunately, a drill sergeant saw the creases in
my bed and barked at him: "Is this your bed?" My
friend replied, "Sir, no, sir" while I hid
shamelessly - but the drill sergeant continued to berate him.
We were later told that this was to teach us to take
collective responsibility. My friend joked that he learnt,
rather, never to trust a journalist.
We were then issued our Kevlar helmets and canteens before
being ordered into the icy cold communal showers. Lights out
gave us only five hour's respite before we were woken at dawn
by a drill sergeant banging a waste-paper basket.
After breakfast we were sorted into five-member "fire
teams" to complete the combat course, which was used to
prepare the Marines for service in Vietnam. Together, my team
successfully negotiated an 18ft wall, several rope bridges and
the combat crawl. The most notorious obstacle on the combat
course is a swamp known as the Quigley. We moved silently
through the freezing, filthy water, pausing only to take
breath before ducking under floating obstacles. Following the
Quigley, one of our team members' legs gave out. The other
team members rallied round to support him.
After we had waded through a second swamp, the course
culminated in the storming of a machinegun nest. During the
debriefing, our marine commander told us that in a real combat
situation we would all have been shot.
In the afternoon, we tackled the Leadership Reaction
Course, a series of 20 problem-solving exercises designed to
simulate battlefield conditions. Our fire team completed three
such scenarios, one of which was to cross a river using only a
couple of 55-gallon fuel drums, two short planks and a rope.
We spent 20 minutes unsuccessfully grappling with the
problem, after which our Marine commander gave feedback on
each team member's strengths and weaknesses. As a team we were
too cerebral and took too long to make decisions. Marine
candidates are trained to take informed decisions on the basis
of less-than-perfect information and to implement them
quickly.
What lessons in leadership did the business school students
learn from the event? There are obvious differences between
military and corporate leadership. Modern managers could never
adopt the drill sergeant's approach to instilling discipline,
nor do they expect employees to subjugate their individuality
to that of the team. However, my classmates felt that they had
learnt some valuable lessons.
Daniela Matson, a Wharton student who wants to work in
marketing management after she graduates, said, "What the
Marines are looking for is a leader who trusts the team and
who earns the team's trust. Once that bond is formed, leaders
can take decisive decisions that are implemented quickly. This
is incredibly important in corporate America."
Josı Tamer, a first-year student who wants to work in
multinational management, said he was impressed by the way the
Marines emphasised training colleagues who would become their
future leaders. The drill sergeants are from the enlisted
ranks and consider it a great honour to train the incoming
officer class. "The challenge in the business world is to
get experienced employees to share their knowledge with
younger high-flying managers," he said.
Sajal Agarwal, a graduating MBA student who is set to
become a management consultant, said: "The Quantico
experience showed me that effective teamwork is crucial. For
the Marines, once a common goal is established, everyone is
fully committed to realising it. This contrasts with the
business world, when teams underperform because managers often
cling to their own agendas."
In addition to the lessons in leadership, the students
benefited greatly from a rare glimpse into the inner workings
of the US Marine Corps.
Although none of the Wharton students wanted to exchange
their MBA programme for the officer training course, everyone
left with insights that they would not have gained in the
classroom. Mr Martino attributed the success of the event to
"getting MBA students out of their comfort zones to
really learn about leadership and teamwork".
"Outside business school, MBAs will have to lead in
unstructured environments and be prepared to apply themselves
fully. Quantico is designed to prepare soldiers for the
battlefield but it offers many lessons for managers heading
for the boardrooms of international corporations."
|